Shipping & Returns
SHIPPING POLICIES
Free Shipping
We offer free shipping from certain orders. In the Netherlands, free shipping is valid on all orders of €20.00 EUR or more. This offer will be automatically applied at checkout. Offer is valid for a limited time only. Offer is valid for ecommerce orders only. This offer cannot be applied to prior purchases and cannot be redeemed for cash. In all other countries, free shipping is valid on all orders of €30.00 EUR or more. This offer will be automatically applied at checkout. Offer is valid for a limited time only. Offer is valid for ecommerce orders only. This offer cannot be applied to prior purchases and cannot be redeemed for cash.We ship to all of Europe. Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from first full day that the package is “in transit” to you.
Business days are Monday through Friday, excluding weekends and Federal holidays.
Policy Regarding Use of a Forwarding Address
We do not support the use of third party forwarders for various reasons including, but not limited to the loss, damage, or manipulation of our products and/or packaging. Slokky’s warranty does not cover any products that have been reported damaged or lost if the shipping address on file is associated with freight forwarding, international forwarding, or the redirecting of packages. Slokky reserves the right to cancel and refund any order shipping to any address associated with freight forwarding, international forwarding, or the redirecting of packages. Should Slokky cancel and refund your order, Slokky will not accept responsibility for any fees or loss of funds due to issues such as international exchange rate or, banking processes. SLokky is not liable for any charges, or additional charges, incurred by you from any third party shipping company for any undeliverable, rerouted, or returned packages.
International Shipping
The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes the Slokky to import the goods on his behalf. Further, the consignee/buyer agrees that Slokky may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
For more information regarding shipping, please email info@slokky.com or visit our Shipping & Returns page.